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DC - Vitality -Telesales Consultant - Park Square (KZN)

Business Unit:  Discovery Connect
Function:  Call Center / Contact Center
Date:  2 May 2025

Job Purpose

 

This position is based on the Discovery Connect Sales call centre, and reports to the sales team leader. Successful individuals will be required to conduct Discovery Vitality telesales.

The successful individual will be required to perform on, but not limited to the following key outputs:

Providing good quality service and good product knowledge to potential customers and Increase level of customer satisfaction.

 

  • Achieving a daily sales target of 13 sales per day and increase revenue.
  • Processing each application on system after closing of a sale.
  • Good lead conversion rate

 

Personal attributes and skills

 

The successful individual will be required to demonstrate the following competencies:

 

  • Target Driven
  • Team Player
  • Goal orientated
  • Self-motivated
  • Ability to perform under pressure
  • Adapt to change
  • Persuasiveness
  • Resilience/Tenacity
  • Sound Time Management
  • Self-managed
  • Attention to detail
  • Ability to learn quickly and apply knowledge
  • Speak fluently (accent neutral) English/Afrikaans
  • PC literacy, email, word, excel

 

 

Qualification & Experience

 

Essential

  • At least 1 – 2 years sales experience with outbound telesales environment
  • Matric

 

Advantageous

 

  • VAP’S Product experience
  • Tertiary qualification

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

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