KZN - Flexicare Telesales Consultant - Park Square

Job Purpose 

This position is based in the Discovery Connect Sales call centre, and reports to the sales team leader. The successful individual will be required to conduct Discovery Telesales. 

Key purpose

To achieve targets that will grow Discovery Gap. Build the brand and ensure that clients engage our range of products and benefits and experience our shared value offering and get clients to be healthier.

Key Outputs 

The successful individual will be required to perform on, but not limited to the following key outputs:

• Consistently achieve monthly sales and activations target set by the business
• Communication to members telephonically and email
• Attending to general administration
• Conduct financial needs analysis
• Meet all Quality and Compliance requirements
• Overcome objections

Personal attributes and skills

• The successful individual will be required to demonstrate the following competencies:
• Target Driven
• Team Player
• Goal orientated
• Self-motivated
• Ability to perform under pressure
• Adapt to change
• Persuasiveness
• Resilience/Tenacity
• Sound Time Management
• Self-managed
• Attention to detail
• Ability to learn quickly and apply knowledge
• Speak fluently (accent neutral) English/Afrikaans
• PC literacy, email, word, excel

Qualification & Experience

• Matric
• At least 1- 2-years sales experience, preferably in an outbound telesales environment
• Minimum 1 year health product knowledge, Discovery Health Knowledge is an advantage
• PC Literacy Email, word, excel

• Tertiary qualification would be an added advantage
• NQF level 5 and RE5 qualification

Employment Equity 

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.