HR Manager

Eastern Cape Service Team

HR Manager

About Discovery 

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About ECP Service Team 

The Eastern Cape Service Team joined the Discovery Health family on 4 July 2011 as our newest service team. Since then, we have grown from a small group of 60 to a thriving team of 600 people! You can feel our unique culture—diverse, driven, and full of energy—the moment you walk through the doors. 

Today, our dynamic team includes Pre-Auth Servicing, Essential Servicing, Indexing Services, Digi Servicing, Billing Services, and the Performance Services team.

Key Purpose:

To support line managers within the Eastern Cape Service Team in the delivery of all HR services, and to ensure alignment with and implementation of central Discovery People initiatives.

Key Outputs:

The successful applicant will report to the Regional General Manager of the Eastern Cape Service Team.

The successful applicant will be responsible for but not limited to the following job functions:

1.    Recruitment and Selection

•    Align and translate recruitment strategies and policies to meet business needs.
•    Ensure talent acquisition processes attract and retain high-caliber candidates aligned with organisational goals.

2.    Transformation and Employment Equity

•    Drive and coordinate the implementation of the Employment Equity strategy.
•    Integrate equity initiatives with other HR processes to ensure alignment with overall business strategy.
•    Ensure running the Diversity and Inclusion Committee Meetings 
•    Draft motivations for EE steerco in collaboration with line leaders.

3.    Performance Management

•    Support leaders with performance management process across the business.
•    Support leaders in setting objectives, conducting reviews, and driving continuous improvement.

4.    Talent Management

•    Develop, facilitate and implement Talent Management Reviews and leadership development strategies, plans, and tools.
•    Ensure succession planning and career development initiatives are embedded throughout the business.

5.    Organisational Development

•    Lead sustainable organisational improvement initiatives focusing on culture, climate, morale, and performance.
•    Promote continuous improvement and employee engagement programs based on the gaps identified in business. 

6.    Change Management

•    Facilitate and coordinate strategic change management initiatives and internal communication to support business transformation.
•    Ensure smooth adoption of new processes and structures.

7.    Payroll Advisory

•    Provide guidance on basic payroll issues and participate in payroll management processes.
•    Ensure compliance with internal policies and statutory requirements.

8.    Industrial Relations and Wellness
•    Manage employee and labor relations to maintain a positive and productive work environment.
•    Ensure compliance with labor legislation and resolve disputes effectively with the support of the IR team 
•    Manage employee wellbeing matters and group risk partnership.

9.    Project Management
•    Plan and execute HR-related projects to support strategic objectives.
•    Monitor progress, manage risks, and deliver outcomes within agreed timelines.

10.    Tracking and Reporting
•    Develop and maintain reports to track key metrics across various areas and report back to leadership on a monthly basis
•    Provide accurate, timely data and insights to support decision-making and compliance requirements.

Competencies:

The successful candidate must demonstrate the following competencies:

Role Specific Behaviours 
☒Ensures accountability.
☒Action oriented
☒Manages ambiguity.
☐Attracts top talent.
☒Business insight
☒Collaborates
☒Communicates effectively.
☒Manages complexity.
☒Manages conflict.
☒Courage
☒Customer focus
☒Decision quality
☐Develops talent
☐Values differences
☒Directs work.
☐Drives engagement
☐Financial acumen
☐Global perspective
☒Cultivates innovation.
☒Interpersonal savvy
☒Builds networks.
☒Nimble learning
☒Organizational savvy
☒Persuades
☒Plans and aligns. 
☒Being resilient

☒Resourcefulness
☐Drives results
☒Demonstrates self-awareness.
☒Self-development
☒Situational adaptability
☐Balances stakeholders
☐Strategic mindset
☐Builds effective teams.
☐Tech savvy
☐Instils trust.
☐Drives vision and purpose
☐Optimizes work processes

Education and Experience:
The following requirements are essential:
•    Matric
•    Human Resources Degree or Degree in Industrial Psychology
•    3 – 5 years HR Generalist within Discovery (Advantageous)
•    Excellent communication skills; both written and verbal 
•    Leadership experience 
Personal Attributes or Competency Profile
The Discovery Person    •    Values Driven
•    Optimistic
•    Learns on the Fly
•    Resilient
•    Instils Trust
•    People Savvy
•    Drives Results
•    Problem Solver
The Discovery Leader

At Discovery, Leaders: 

    •    are inspirational leaders who live the values and believes in the core purpose. 
•    are humble.
•    treat others with care, dignity and respect.
•    ensure that the business case prevails.
•    have a bias for action.
•    understand that people are Discovery's greatest asset.
•    build an environment for optimal performance.
•    set ambitious goals and implement the highest standards.
•    are students and masters of communication.
•    never stop learning.
•    have and express strong beliefs and views, yet are open-minded and support the chosen path

Employment Equity  
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.