Administrator (DTPRS)

Purpose of the Role:

To efficiently collect, verify, and process all required documentation from designated service providers. The role ensures that all submissions meet compliance, quality, and deadline requirements while maintaining a high standard of organisation and accuracy.

Key Responsibilities:

1. Documentation Collection & Coordination

• Request required documentation from service providers within agreed timelines.
• Follow up proactively to ensure all documents are received before deadlines.
• Maintain clear and professional communication with all external partners.
• Escalate non-compliance or delays where necessary.

2. Verification & Quality Assurance

• Review documentation for completeness, accuracy, and alignment to specified requirements.
• Identify inconsistencies or missing information and request corrections from service providers.
• Ensure documents meet regulatory, contractual, or internal audit standards.

3. Recordkeeping & Organisation

• Organise documents systematically.
• Maintain accurate logs of documents received, outstanding items, and approval statuses.
• Ensure proper version control and confidentiality of sensitive information.

4. Compliance & Targets

• Meet daily, weekly, and monthly documentation collection targets.
• Monitor service provider compliance with documentation timelines and requirements.
• Support audit preparations by providing accurate and up‑to‑date records.

5. Administrative Support

• Assist the team or manager with administrative tasks related to documentation.
• Prepare reports summarising progress against targets.
• Draft communication templates, checklists, and documentation guidelines if needed.

Key Skills & Competencies:

• High attention to detail – accuracy is critical
• Strong organisational skills – able to manage multiple items at once
• Deadline-driven and able to work under pressure
• Communication skills – clear, professional, and assertive follow-ups
• Computer literacy – proficiency in Microsoft Office, email management, and filing systems
• Problem‑solving – able to identify issues and resolve discrepancies quickly
• Recordkeeping discipline – consistent and methodical approach

Experience & Qualifications:

• Matric
• Minimum 1–2 years in an administrative, or coordination,role
• Experience working with documentation or data is advantageous
• Familiarity with service provider management or procurement processes is a plus

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.