Business Engineer | Business Solutions Analyst

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Discovery Bank

We're the world's first behavioural bank, designed with our clients in mind. We haven't changed just one thing, we've changed everything. Our main goal is to improve the financial health of our clients by helping change how they work with their money. Through Vitality Money, our clients will learn more about what it means to be financially healthy and get rewarded for managing their money well. If you are a problem solver, always questioning the way things are done, passionate about doing what is right, have the ability to change direction quickly when needed and / or love to dazzle your clients, Discovery Bank, has a job where you can be yourself and your best in an environment that is safe and nurturing.

Job Purpose

The Business Engineer supports the Bank in the analysis, design and optimisation of critical business processes, from design through to post-implementation support. The incumbent works closely with business owners and subject matter experts, as well as Technology & Architecture, Project Management and Change Management to optimise client and staff experience and ensure integrated and sustainable process solutions.

Areas of responsibility may include but not limited to

• Designs processes that are innovative, efficient and which leverage the digital revolution.
• Conducts detailed data analysis, design and modelling of the critical support processes.
• Uses best practice research to drive designs and collaboration.
• Facilitates and participates in design driven workshops / meetings.
• Documents processes and other design artefacts which include role mapping and functional mapping.
• Extracts business requirements and functional specifications as input into systems development.
• Deeply understands integration areas and can adapt them to design work.
• Conducts ongoing assessments of the operational business processes efficiency and drives continuous improvement and process maturity.
• Aligns with the SDLC Project methodology.
• Proactively engages with all stakeholders in meetings and workshops.
• Ensures alignment of multiple stakeholders across different areas to agree outcomes – acts as a bridge between business and technical.
• Acts as a change agent during pilot and implementation of newly designed processes and heightens awareness of process.
• Effectively articulate design work into training and content for business consumption.
• Participates in capacity building and skills transfer.

Qualifications

• Any bachelor’s degree related to Business Analysis, Process Design or Engineering.
• Honours or Master’s degree (advantageous)
• Agile Methodology Certification

Work Experience

• At least 5 years’ experience in business analysis or process design OR at least 5 years as a functional     consultant.
•  At least 5 years Retail banking experience with a focus on credit and payments (advantageous)
• At least 3 years’ experience working on IT implementation projects.

Technical skills or Knowledge

• Business analysis
• Process design
• Business design
• Understanding of systems supporting banking processes
• Data analysis and modelling skill
• Experience and demonstrated ability to use Atlassian suite – Jira, Confluence
• Requirements Elicitation and Documentation
• Agile methodology

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.