Discovery Connect

Digital Consultant – Leads Management

About Discovery  

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Discovery Connect

People increasingly want to transact faster, on their terms, in fluid, and dynamic ways. Discovery Connect facilitates this need as a direct sales channel, leveraging the best of technology with the best in people.

We are often a client’s first impression of Discovery so we must have the best Discovery ambassadors in our team. At the forefront of client acquisition methodology, Discovery Connect continues to be one of the fastest-growing divisions in the group. Representing all product lines (including Discovery Bank) there is an opportunity for forward thinkers, innovators, and people who thrive on complexity in a growing business.

 Job Purpose

The Digital Marketing Consultant will be responsible for running digital channels projects, using digital and marketing best practice and leveraging internal and external relationships, to deliver within budget.

Areas of responsibility may include but not limited to

• Implementing new campaigns and enhancing digital channels and campaigns for Discovery Connect
• Changing or enhancing the creation of intuitive, informative user journeys across all digital channels that allow for easy navigation for a client when they require a Discovery product through Discovery Connect.
• Working closely with the Brand teams, Discovery Connect teams, and Discovery Digital teams to ensure a consistent, client centric experience.
• Creating and updating relevant digital campaigns  on the digital channels
• Creating and updating basic performance reports on digital channels
• Translation and implementation of communication into different media digital channels used for Discovery Connect) for different audiences.

• Keeping abreast with market trends and implement changes accordingly.

Competencies

Knowledge

• All relevant digital channels
• Critical elements of successful digital communication and channels
• Knowledge of digital marketing best practice - digital channels knowledge advantageous

Skills

• Exceptional verbal and written English communications skills
• Basic digital marketing skills including SEO, SEM, web analytics, social media and Email marketing
• Understanding of mobile user stories, journeys and design
• Exceptional attention to detail
• Above average ability to multi-task on multiple projects without compromising deliverables or stakeholder relationships
• Time and project management skills
• Ability to convert technical information to audience appropriate communication
• Influence and persuasion skills aligned to project deliverables
• Ability to work well in within the brand team as well as across cross-functional teams
• Ability to structure, present and sell new ideas

Personal attributes and skills

The successful individual will be required to demonstrate the following competencies:

• Motivated
• Detail orientated
• Customer focused
• Work well under pressure
• Team player
• Results driven
• Reliability
• Empathetic

 Qualification & Experience

 Essential

• Minimum 3 year relevant undergraduate degree or diploma, honours preferable
• Minimum 2 years experience in Digital Marketing or other relevant digital role
• Relevant industry experience
• Financial Service experience would be advantegous
• Basic digital marketing experience

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.