About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating to achieve financial success and create meaningful change in society.

Job Description

• Identifying sales opportunities
• Answering inbound calls timeously and making required outbound calls
• Coordination of own administration
• Maintaining accurate details and statistics of all queries

Key Purpose

This position is based in the Discovery Connect Sales call centre and reports to the Sales Team Leader. The successful individual will be required to conduct Discovery Health telesales.

Key Outputs

• Achieve Health sales targets
• Communicate with members telephonically, via fax and email
• Attend to general administration
• Conduct Financial Needs Analysis
• Achieve quality targets
• Overcome objections
• Adhere to service level agreements

Personal Attributes and Skills

• Target driven
• Team player
• Goal orientated
• Self-motivated
• Ability to perform under pressure
• Adaptability to change
• Persuasiveness
• Resilience/Tenacity
• Sound time management
• Self-managed
• Attention to detail
• Ability to learn quickly and apply knowledge
• Fluent English/Afrikaans (accent neutral)

Qualifications & Experience

• Matric
• At least 1 year sales experience, preferably in an outbound telesales environment
• Minimum 1 year health product knowledge; Discovery Health knowledge is an advantage
• PC literacy (Email, Word, Excel)
• Tertiary qualification advantageous
• NQF5 and RE5 qualification

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.