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DC - Risk and Compliance Support Administrator- 1DP Sandton

Business Unit:  DCM Distribution
Function:  Call Center / Contact Center
Date:  31 Oct 2025

Key Outputs

Compliance:

 

  • Maintaining the FAIS Rep Register
  • Providing support to the DCDS business based on the Group Compliance requirements
  • Assist representatives with the CMS applications
  • Communicating to business and provide feedback
  • Attending to general queries and provide feedback to business
  • Capturing and on-boarding of representatives on system
  • Requesting to open commission code for Reps according to registrations at FSCA
  • Checking and processing Supervision Signoffs
  • Analysis of all fit and proper requirements on representatives
  • All maintenance requirements on representatives
  • Conduct investigations related to representatives,

 

 

Operational Risk:

 

  • Add, follow up and update and Maintenance of Risk Incidents
  • Follow up on KRI’s
  • Update and Maintenance of BarnOwl
  • Add and update BarnOwl with Risk Movement Information
  • Add and update BarnOwl with New Risk Information
  • Extracting Risk Register for GRM and Audit
  • BarnOwl Quality Review
  • Risk Catch-Up Sessions
  • Risk Catch-Up Sessions Notes and Actions Documented and Reporting

 

 

Competencies

 

  • Strong listening and communication skills;
  • Work independently and as part of a team when required;
  • Support management in achievement of team objectives as well as Group Compliance’s objectives   
  • Efficient time management skills, including quick turnaround time on work;
  • Attention to detail;
  • Knowledge and Understanding of Business Procedures, Rules, Processes and Controls.

 

 

Qualification & Experience

 

  • Recognised Qualification
  • 1- 3 years of similar tasks/ similar environment Understanding of the Discovery business
  • Expectations within working in a team
  • Understanding of the Discovery business
  • Working with administrative tasks across numerous stakeholders and concurrent activities

 

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

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