Discovery – Connect

Risk and Compliance Support Administrator

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About the Area

Discovery Connect Distribution Services (DCDS) is a Call Centre environment that sells Discovery products to clients who are interested in taking a Discovery Product. To provide sound advice regarding legislation, regulation, industry standards, codes, guidelines and best practice to operational management/projects and business units through the application of Risk Management principles, policies, processes and procedures.

Key Purpose

The success of Discovery is made possible by our great people.

The Risk and Compliance Support Administrator role forms part of the Discovery Connect Distribution Services (DCDS) team and reports to the Head of Risk and Compliance and is responsible for providing administrative support to the risk and compliance department and business. 

The Risk and Compliance Support Administrator executes the sequence of activities necessary to complete the projects and objectives for the DCDS Risk and Compliance team within DCDS and has the accountability to ensure the "what" is delivered is specified.

Key Outputs

Compliance:

• Maintaining the FAIS Rep Register
• Providing support to the DCDS business based on the Group Compliance requirements
• Assist representatives with the CMS applications
• Communicating to business and provide feedback
• Attending to general queries and provide feedback to business
• Capturing and on-boarding of representatives on system
• Requesting to open commission code for Reps according to registrations at FSCA
• Checking and processing Supervision Signoffs
• Analysis of all fit and proper requirements on representatives
• All maintenance requirements on representatives
• Conduct investigations related to representatives,

Operational Risk:

• Add, follow up and update and Maintenance of Risk Incidents
• Follow up on KRI’s
• Update and Maintenance of BarnOwl
• Add and update BarnOwl with Risk Movement Information
• Add and update BarnOwl with New Risk Information
• Extracting Risk Register for GRM and Audit
• BarnOwl Quality Review
• Risk Catch-Up Sessions
• Risk Catch-Up Sessions Notes and Actions Documented and Reporting

Competencies

• Strong listening and communication skills;
• Work independently and as part of a team when required;
• Support management in achievement of team objectives as well as Group Compliance’s objectives;  
• Efficient time management skills, including quick turnaround time on work;
• Attention to detail;
• Knowledge and Understanding of Business Procedures, Rules, Processes and Controls. 

Qualification & Experience

• Recognised Qualification
• 1- 3 years of similar tasks/ similar environment Understanding of the Discovery business
• Expectations within working in a team
• Understanding of the Discovery business
• Working with administrative tasks across numerous stakeholders and concurrent activities

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.