Data Analyst

Key purpose

The successful candidate will be responsible for Data Extraction and Analysis, Allocation of Leads and Reporting within the Discovery Connect team.

Key Outputs

The successful individual will be required to but not limited to the following key outputs:
• Draw data from systems and do analysis on information retrieved
• Ad hoc reporting on information retrieved and analysed
• Create regular information reports to be presented to management.
• Daily/Weekly/Monthly reporting function

• Loading of leads into Presence

Personal attributes and skills

The successful candidate will be required to display the key competencies:

• Analysis, Judgment and problem solving skills essential

• Planning and organisational skills must be well honed

• Must be able to control own work effort

• Tolerance of Stress

• Must be a Team player

• Strong Communication skills

• Must display tenacity and drive to accomplish tasks

• Must be able to work and manage deadlines

• Ability to Operate in a pressurised environment

• Ability to write SQL Queries & understand SQL Coding

Qualification & Experience

• Tertiary qualification

• Stats / Maths / Computer Science Advantage

• BSC Computer Science / IT- Degree Advantage

• Proficient in Excel, SQL, Access and Powerpoint,

  Good knowledge of Avaya

• Minimum 2 years work experience in similar role

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.