Digital Content Designer

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Discovery Bank

Discovery Bank is a bank like no other – a shared-value bank, designed with our clients in mind. We’re all about sharing the value that clients create when they manage their money well, back with them through exceptional interest rates and rewards. Our Vitality Money programme measures how well clients manage their finances, informs them of what it means to be financially healthy, and empowers them with the knowledge to get enhanced rewards for managing their money well. If you’re adaptable, a problem-solver, always questioning the way things are done, passionate about doing what is right, and obsessed with providing a quality service experience, we have a job for you where you can be your best in an environment that’s safe and nurturing.

Job Purpose

The Digital Content Designer produces content in line with objectives. The incumbent designs content that is user friendly and creates a positive experience. The role involves designing educational, empowering, and accessible content, while collaborating with stakeholders to ensure consistency, usability, and strategic alignment across platforms.

Areas of responsibility may include but are not limited to

• Designs content as the single source of truth that incorporates business standards, mappings and quality controls.
• Uses the UX and Service Design methodologies to research and understand the context of user behaviour and preferences to inform the user and interface solutions.
• Creates design prototypes for management to review and approve.
• Makes use of relevant and useful graphics and illustrations to produce required documents.
• Ensure content is educational, empowering, useful, and usable across all digital platforms.
• Initiates and participates in internal and external stakeholder discussions to gather requirements and align on content strategy.
• Follows the structured process to gather, understand and document client and employee requirements and translate them into effective content solutions.
• Consistently applies the existing business rules, brand guidelines and standards across all content outputs.
• Responsible for daily planning and execution of tasks related to the communication and content strategy.
• Generates documents that reflect stakeholder requirements and content design principles.

key Competencies

• Excellent written and verbal communication.
• Ability to work collaboratively in cross-functional teams.
• Attention to detail and commitment to quality.
• Strong visual design and layout skills.
• Familiarity with content management systems (CMS) and digital publishing platforms.

Education and Experience

• A Degree (or equivalent) in Multimedia Design, Graphic Design or a related field.
• A certification or training in simplified writing or business writing (preferred)
• At least 3 years working experience in a digital content job.
• Experience working in the financial services sector (minimum 3 years preferred).

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.