Events Coordinator

About Discovery

Discovery’s core purpose is to make people healtier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery.  Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society. 

About Discovery Vitality RSA

Vitality is at the heart of Discovery’s shared value model and aims to reward members for positive behaviour change. Vitality is a global thought leader in wellness and encourages members to live healthier lives. Vitality operates in a fast-paced and agile environment and has remained at the forefront of wellness thought leadership by delivering cutting edge innovation through bi-annual product launches. Within the team of 500+ creative minds, projects span across all areas, including marketing, finance, data, people, MIS and actuarial, servicing & operations, systems, strategic programs and wellness – providing opportunities for a holistic experience. Vitality partners with leading partners to provide members with a superior rewards experience, providing a dazzling service to our members. In all they do, Vitality people pride themselves in living the Discovery values and championing its core purpose of making people healthier and enhancing and protecting their lives whilst being the everyday ambassadors.

About Vitality HealthyFood Studio

Vitality HealthyFood Studio is a premier destination dedicated to promoting healthy eating, sustainable nutrition, and wellness. The studio delivers high-quality in-person classes, masterclasses, webinars, corporate events, and food-based services that empower individuals and organisations to make healthier choices. As the studio continues to grow, we are seeking a highly capable consultant to drive commercial growth while ensuring exceptional event delivery and operational excellence.

Role Purpose

The Business Development & Events Coordinator Consultant is responsible for driving revenue growth, developing strategic partnerships, and expanding the commercial footprint of the HealthyFood Studio, while also planning, coordinating, and delivering high-quality events and experiences. This role combines business development, sales, event management and operational coordination requiring a commercially astute, highly organised individual with a strong passion for health, wellness, and premium client experiences.

Key Responsibilities
1. Events Planning & Execution

• Plan, coordinate, and execute high-impact corporate events, team builds, masterclasses, and special events from concept through to completion.
• Manage the full event lifecycle, including briefing, planning, scheduling, budgeting, logistics, delivery, and post-event evaluation.
• Coordinate chef bookings and manage liaison with legal, finance, marketing, PR, and operations teams.
• Oversee catering and event requirements, including staffing, hiring of goods, supplier coordination, and on-the-day management.
• Develop and manage detailed event timelines to ensure seamless execution.
• Ensure compliance with health, safety, and regulatory standards at all events and activities.

2. Administration & Studio Operations

•  Manage online booking systems for internal and external clients, including confirmations, cancellations, refunds, and reporting.
• Oversee invoicing, finance reconciliation, and budget tracking related to events and bookings.
• Maintain accurate, up-to-date operational records, files, and documentation.
• Prepare for monthly meetings, take minutes, and contribute to dashboard and operational reporting.
• Document and continuously improve administrative and operational processes.
• Respond to member, client, and partner queries, and support ad hoc operational requirements.

3. Business Development, Strategy & Growth

•  Identify, evaluate, and pursue new business opportunities to drive monthly and annual revenue growth.
• Develop and implement business development strategies, including new revenue streams such as partnerships, collaborations and corporate wellness programmes.
• Create and manage business development plans with clear objectives, targets and delivery timelines.
• Assess and refine existing business models to improve profitability, scalability and client satisfaction.
• Monitor market trends, customer needs and competitor activity to inform strategic decision-making.

4. Brand, Marketing & Client Engagement

• Drive end-to-end social media marketing strategy and execution across platforms (Instagram, LinkedIn, Facebook), ensuring alignment with Discovery Vitality brand standards.
• Conceptualise, create, and manage high-quality digital content, including short-form and long-form video, reels, photography, and written content to promote classes, events, and studio offerings.
• Lead the planning and production of engaging video content, including scripting, on-site direction, and coordination with editors to deliver polished, brand-aligned outputs.
• Develop and maintain a content calendar that supports campaign objectives, seasonal activations, and business growth targets.
• Collaborate with marketing and PR teams on integrated campaigns, ensuring consistent messaging across digital, events, and partnerships.
• Analyse engagement metrics and performance data to continuously optimise content strategy, audience growth, and conversion to bookings.
• Build and manage digital community engagement, responding to queries, driving interaction, and enhancing the overall client experience online.
• Partner with chefs, nutritionists, and influencers to create authentic, high-impact content collaborations that expand reach and brand credibility.
• Ensure all client touchpoints—digital and in-person—deliver a premium, seamless brand experience that drives loyalty and repeat business.

5. Sales & Relationship Management

•  Build and maintain strong relationships with corporate clients, partners, suppliers, nutritionists, chefs, and wellness influencers.
• Identify prospective clients and partners, lead commercial negotiations, and establish long-term agreements.
• Support lead conversion by working closely with internal teams to increase bookings, client acquisition and repeat business.
• Represent Vitality HealthyFood Studio at industry events, conferences, and networking sessions to enhance brand presence and pipeline development.

6. Stakeholder & Vendor Management

• Source, negotiate with and manage suppliers and service providers to ensure cost-effectiveness, quality, and compliance.
• Manage vendor contracts, performance, and relationships to deliver consistent service standards.
• Coordinate cross-functional stakeholders to ensure aligned, high-quality event and business outcomes.

7. Revenue, Reporting & Performance Management

•  Track and report on business development, sales and event performance against agreed targets.
• Assist in forecasting revenue, budgets, and growth projections.
• Prepare a monthly business development and performance report for HealthyFood Studio MANCO, including: 
  o    Progress against agreed targets
  o    Status of strategic initiatives
  o    Recovery plans where targets are at risk
  o    Recommendations for new growth initiatives

Qualifications & Experience

Essential / Preferred:

• Minimum 3+ years’ experience in a similar role encompassing business development, events, hospitality and operations.
• Diploma in Business Administration, Marketing, Hospitality Management, or a related field (preferred).
• Planned and executed premium corporate events, masterclasses, and wellness experiences end-to-end, ensuring seamless delivery and high client satisfaction.
• Drove business development initiatives, identifying new revenue streams, partnerships, and corporate opportunities to grow studio income.
• Managed full operational administration including bookings, financial tracking, reporting, and stakeholder coordination.
• Built and maintained relationships with clients, suppliers, chefs, and wellness partners to support ongoing business growth.

Marketing, Content & Brand:

• Led social media marketing and digital content strategy, managing platform presence and driving audience growth and engagement.
• Produced video and visual content (reels, event highlights, promotional videos) to showcase studio offerings and increase bookings.
• Developed and executed a structured content calendar aligned to campaigns, events, and seasonal initiatives.
• Partnered with influencers and industry experts to create collaborative content and expand brand reach.
• Monitored and analysed content performance, optimising campaigns to improve engagement, conversion, and ROI.
• Ensured consistent premium brand experience across all digital and client engagement channels.

Personal Attributes

• Highly detail-oriented, organised, and delivery-focused.
• Results-driven with strong commercial instincts.
• Creative, adaptable, and comfortable operating in a dynamic environment.
• Strong interpersonal, leadership, and collaboration skills.
• Proactive with a continuous improvement mindset.
• Passion for health, wellness, and premium client experiences

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.