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Digital Business Analyst

Business:  Discovery Central Services
Function:  Business Analysis
Date:  22-Jul-2021

Discovery – Group Information Services


Digital Channels


Business Analyst


About Discovery 

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.


About Digital Channels

Working in a high performance organization that prides itself in attracting the finest talent, we challenge ourselves to find solutions that make a difference in the world. Our environment is always buzzing with energy and smart, motivated people working on finding the best way to move forward.


The Digital Channels  team works on dynamic new projects and product enhancements within the web and mobile platforms in order to improve business inefficiencies, gain competitive advantage on our products and ultimately to provide better service to our clients. Using knowledge of the organization’s technology infrastructure and specific software applications, Digital Channels helps the business to address changes through technologies.

Key Purpose

Understanding the business requirements, and through a structured process documenting, validating and translating it into functional specifications that are used by developers to craft a technical solution. Testing and validating the functionality of the technical solution against the business requirements. Interfacing between the business client and the development team with regards to the business and functional requirements. Ensuring that the business requirements are delivered in the implemented solution. Working with multiple business areas and multiple teams that require deep integration of solutions. Building and maintaining strong relationships with clients, and acting as consultant on the application.


Areas of responsibility may include but not limited to

Business Case

  • Assist business to articulate the benefits they wish to realize with the solution. Facilitating the development of a Business Case.


Product Requirements Specification (PRS)

  • Design and validate the functional solution.
  • This involves interpreting the CRS into a set of Product Requirements Specification (PRS).
  • Apply knowledge of the system, interfaces and dependencies to highlight integration aspects that must be considered.
  • Identify a set of stakeholders that need to be involved in creating and validating the PRS. Interview business and technical owners, as well as experienced members of the development team (Development Manager, Architect, Snr BA).
  • Design a set of test cases/scripts, test scenario's and test data sets to accompany the PRS.
  • Validate the PRS and Test Basket with the client and identified stakeholders and obtain sign-off.


Release Notes & Training Material

  • Update and publish release notes related to the current system changes implemented, and notify impacted parties. Maintain and update the BRS and PRS with any added content.


Personal Attributes and Skills

Behavioral Skills

  • Stress Management
  • Time management and prioritization
  • Creativeness
  • Learning orientation
  • Negotiation skills
  • Innovation


Technical Skills

  • Project Management
  • SQL queries
  • Business Writing Skills
  • Presentation and Facilitation Skills
  • Solution Architecture
  • Process Mapping
  • Entity Diagram mapping
  • Software testing pack design, functional testing



Education and Experience


  • Any IT degree or diploma, or any relevant BA qualification
  • 3 year business analyst experience


  • Advantageous
  • 1 year user interface analyst experience
  • Business experience and product knowledge



  • Agile



  • Enterprise architect
  • Visio
  • SoapUI (SOAP) / REST client (JSON)
  • Atlassian tool suite (Jira, Confluence)




  • SQL  (advantageous)
  • UML
  • XML
  • JSON
  • ITIL (advantageous)



  • Software architecture
  • JAD sessions
  • Data modelling techniques

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Apply now »