HR Generalist (Bank)

About Discovery   

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.  

About Discovery Bank   

Discovery Bank is a bank like no other – a shared-value bank, designed with our clients in mind. We’re all about sharing the value that clients create when they manage their money well, back with them through exceptional interest rates and rewards. Our Vitality Money programme measures how well clients manage their finances, informs them of what it means to be financially healthy, and empowers them with the knowledge to get enhanced rewards for managing their money well. If you’re adaptable, a problem-solver, always questioning the way things are done, passionate about doing what is right, and obsessed with providing a quality service experience, we have a job for you where you can be your best in an environment that’s safe and nurturing.  

Job Purpose   

Join Discovery Bank at the forefront of digital banking and play a critical role in operationalising the people strategy behind a fast-scaling, innovative business. This HR Generalist role focuses on the Bank’s operational engine— supporting line managers to build and develop teams that are critical to delivering seamless, world-class client experiences at scale. You will partner directly with operational leaders in a high-performance, tech-enabled environment, influencing how we attract, develop, and retain top talent.  

Areas of responsibility may include but are not limited to 

Recruitment and Talent Acquisition:  

• • • • Leading and managing end-to-end recruitment processes, from sourcing to onboarding  
      • Designing innovative talent attraction strategies aligned to a competitive talent market  
      • Building and maintaining a strong talent pipeline for current and future hiring needs   
      • Leveraging data and recruitment insights to continuously optimise hiring outcomes  

HR Partnering:  

• • • • Delivering on the Bank’s HR strategy covering all aspects of the people value chain, including but not limited to recruitment, training and development, retention, performance management, employee engagement, wellness and career (talent) management. 

• • • • Being a trusted advisor on employee relations issues and providing solutions to improve employee engagement and retention. 

• • • • Ensuring that the Discovery culture and values are alive within the Bank and that employees are engaged. 

  HR Projects and Initiatives:  

• • • • Leading and contributing to high-impact HR initiatives aligned to business priorities 

• • • • Providing support in organisational development and change management efforts. 

• • • • Contributing to HR audits and providing recommendations for improvements. 

• • • • Testing systems enhancements and providing feedback. 

Personal Attributes and Skills 

• Strong recruitment and talent acquisition skills. 

• Passionate about liberating the best in people 

• Strong Business Acumen 

• Excellent knowledge of HR best practices, policies, and procedures. 

• Familiarity with employment laws and regulations. 

• Able to use HR analytics and dashboards to guide decisions 

• Excellent communication, relationship building and interpersonal skills. 

• Able to influence stakeholders at every level 

Education and Experience  

• Bachelor’s degree in Human Resources, Organizational Psychology or a commerce-related field. 

• Minimum of 3 years of experience in HR, and specifically, recruitment and talent sourcing. 

• Experience in financial services and/or in a client service /operations environment would be advantageous. 

• Exposure to and knowledge of HR Systems (e.g. SAP, SuccessFactors, Workday, Oracle)