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Head of Quality

Business Unit:  Discovery Central Services
Function:  Quality Assurance
Date:  10 Jul 2024



About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.


About Vitality Group


Vitality Group, a subsidiary of Discovery Limited is responsible for the expansion of the Vitality Shared-Value Insurance business model beyond South Africa and the UK, serving to fully leverage the assets and intellectual property of Discovery beyond its primary markets. The business forms equity or contractual partnerships with leading global insurers to integrate Vitality and shared value with partner’s insurance and financial services products in the markets where they operate. Vitality Group also operates a business providing wellness solutions to employer groups in the United States. Vitality Health International, a business unit within Vitality Group coordinates and focuses on resource allocation to Discovery’s emerging, global health insurance initiatives. Vitality Group is also responsible for Discovery’s 25 percent equity investment in Ping An Health, the largest comprehensive medical insurer in China.

To date, Vitality Group’s businesses jointly reach more than 27 million unique lives across 40 markets (Argentina, Austria, Australia, Brazil, Canada, Czech Republic, China, Democratic Republic of Congo, Ecuador, France, Germany, Ghana, Hong Kong, Indonesia, Italy, Japan, Kenya, Macao, Malaysia, Mexico, Netherlands, New Zealand, Nigeria, Pakistan, Philippines, Portugal, Saudi Arabia, Singapore, South Korea, Spain, Sri Lanka, Thailand, the United States, Vietnam and Zambia) as well as our primary markets in South Africa and the United Kingdom.


Job Purpose


  • Accountable for defining and implementing the overall test strategy for product, platform and markets.
  • Governing the QA activities within VG to ensure compliance and quality of delivery.
  • Responsible for embedding QA throughout all phases of the SDLC.
  • Ensuring continuous learning and improvement to meet quality goals.


Key Outputs may include but are not limited to:


  • Responsible for Leading and directing the QA leadership team.
  • Provide leadership and technical expertise within Test Automation and Quality Assurance.
  • Be accountable for the test automation projects, coach and mentor, and provide leadership to the QA developers and delivery managers.
  • Participate in interviews, induction, training and performance evaluation of all QA leads.
  • Provide technical leadership and expertise within the field of Quality Assurance and Testing.
  • Ensuring that the development teams adhere to the principles, guidelines and best practices of the QA strategy as defined.
  • Focus on continuous QA improvements including usage of appropriate testing tools, test techniques, test automation.
  • Building and maintenance of quality standards as well as enforcing technical and testing standards.
  • Monitoring of all the QA activities, test results, leaked defects, root cause analysis and identifying areas of improvement. Implement steps required to improve the processes.
  • Gather and present testing metrics and testing activities for the projects to key stakeholders.
  • Ensure the proper usage of available tools to gain the maximum benefit of the QA effort. This includes testing tools for functional, performance, automation, etc.
  • Manage training and continuous learning of QA staff by means of short courses, conferences, meetups, certifications, etc.
  • Be an escalation point for all matters related to testing and quality assurance and operate as a primary point of contact for the QA teams.
  • Direct the development of the QA strategy, methodology, discipline and framework. Driving and improving the QA team in areas of automated testing and agile testing.
  • Provide technical expertise in Test Automation, Testing Methodologies, Testing Processes, Tools and Techniques across the teams.
  • Work with QA leads, Delivery managers and the Head of Engineering to develop and execute QA strategies to meet and exceed department and corporate quality goals.
  • Participate in JAD sessions understand requirements and provide guidance on QA activities.
  • Understand the Product requirements and Business needs.
  • Build and maintain a repository of regression test cases.
  • Work closely with the test manager of each of the teams as well as delivery managers to ensure quality end results are achieved



Work Experience


  • Minimum of 4 years’ experience as a Head of QA for a complex product responsible for the overall QA strategy and activities within the organization.
  • Hands on knowledge of test automation, pipeline, mobile automation
  • Performance testingExperience building central testing function for a group
  • Experience with Appium, Selenium, Gatling, Fitnesse, TestRail and Hexawise (Advantageous)


Education / Qualifications / Accreditations with Professional Body


Software engineering degree


Personal Attributes


  • Values Driven
  • Optimistic
  • Learns on the Fly
  • Resilient
  • Instils Trust
  • People Savvy
  • Drives Results
  • Problem Solver

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

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