Internship: Support Analyst (Junior)

Discovery – Employee Benefits

Internship: Data Analyst

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Discovery Corporate & Employee Benefits

Discovery Corporate & Employee Benefits is the first and only employee benefits provider to be shaping employee behaviour, creating healthier and wealthier workforces. It is an exciting business to be in as we reimagine the way retirement savings and life insurance is brought to companies and employees.

Key Purpose

The main purpose of this role is to enable the business to have a high degree of assurance in data quality and to draw out insights from data to support management decision making.  This will be achieved by performing data & Standard Operating Procedure (SOP) audit and remediation related tasks and the data that feeds into the various departments.

Areas of responsibility may include but not limited to

• Assisting with data investigations
• Capture data changes and updates required across business functions.
• Logging of relevant calls on JIRA.
• Researching relevant topics and compiling communication for this
• Communicating the data remediation outcomes and results. This is achieved by putting together reports and visualizations like charts and graphs.
• Data quality monitoring and identify gaps across functional processes and trends to improve processes and quality.
• Maintain required levels of data quality, accuracy and completeness.
• Liaison with both internal and external clients to ensure resolution of data queries.

Personal Attributes

• Self-starter with a high attention to detail and able to multitask
• Good data Analytical skills and problem solving
• Good written and verbal communication
• Customer Focus
• Planning, prioritising and organising
• Teamwork/Collaboration
• Results and solutions driven; execution focused

Education and Experience

• Matric
• SQL Knowledge
• Experience working with large sets of data and remediation.
• MS Office experience with Intermediate Excel

Technical Skills and Knowledge

Essential:

• Analytical
• Strong communication skills
• People Savvy
• Problem Solver
• Advanced proficiency in MS suite (MS Excel and PowerPoint)
• Specific experience in doing v-look up, pivots and formulas on excel.

Employment Equity 

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.