Discovery – Group Information Services

Learning & Development Specialist

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Group Information Services

Group Information Services is a central function providing the technology capabilities that support Discovery’s federated product houses - including technology infrastructure, shared corporate applications, and digital channels – and championing the use of next generation digital approaches and technologies to achieve market leading customer experience, employee satisfaction and operational efficiency.

Working in a high-performance organisation that prides itself in attracting the finest talent, we challenge ourselves to find solutions that make a difference in the world. Our environment is always buzzing with energy and smart, motivated people working on finding the best way to move forward.

Key Purpose

The Learning and Development Specialist manages the delivery of strategic projects and learning programmes across the Group Information Services business unit, contributing to the achievement of strategic objectives and business requirements. It includes the design, execution, monitoring, controlling and closure of training solutions and contribution to the definition of the GIS people development strategy.

Areas of responsibility may include but not limited to

1. Define a clear and achievable people development strategy focusing technical skills development to drive talent attraction and retention.
2. Design and delivery of a learning and development approach across GIS that will ensure that strategic objectives and business requirements are met. Incorporate people, process, finance, and technology components in the training approach.
3. Contributing to the development of an overall GIS Learning and Development framework that is agile and future fit.
4. Working with internal and external partners and other business units to ensure alignment with Group strategy and process.
5. Effectively communicating to various stakeholders across levels, within the BU and across Group.
6. Managing, coordinating, and aligning L&D initiatives across GIS and provide input to the scope, objectives, and approach of these initiatives.
7. Understanding the GIS skills landscape including current skills, future skills required and skills gaps and developing approaches to address these.
8. Communication of progress and regular, insightful reporting to management and project stakeholders.
9. Identify and manage gaps in learning and development strategy, business requirements and stakeholder expectations.
10. Develop a means to objectively measure the effectiveness of training programmes in the development of the required skills to ensure these achieve the desired outcomes.
11. In collaboration with Leadership, track and enable the development of key EE talent, aligned to the GIS Transformation goals.

Experience

Required:

• 5 – 7 years’ experience in learning design and delivery of learning solutions in a corporate environment.

Advantageous:

• Minimum 5 years’ experience in learning development design, delivery, and management in a technology / systems environment.

Personal Attributes

• Interpersonal skills - Ability to build relationships with people from all different backgrounds and at different job levels.
• Values Driven
• Optimistic
• Learns on the Fly
• Resilient
• Instils Trust
• People Savvy
• Drives Results
• Problem Solver

Education

Required:

• A tertiary education (preferably a degree or Diploma).

Advantageous:

• A formal Project Management Diploma / Training course is preferential.
• HR, Education, Training and Development qualification
• Occupationally Directed Education Training and Development Practices

Technical Skills

Required:

• A sound knowledge of learning design, development and delivery
• Sound knowledge and understanding of systems and business environment.
• A sound understanding of learning programme management and delivery.
• Ability to grasp concepts of a technical nature quickly, with a sound understanding of the underlying business environment.
• Ability to multi-task, managing several programmes and projects concurrently.
• The ability to understand the big picture and strategic objectives, displaying organisational sensitivity.
• The ability to take ownership and display high levels of responsibility and initiative.
• Excellent communication skills, both formal and informal.
• Ability to manage people, with strong interpersonal and relationship building skills.
• Excellent facilitation and presentation skills.
• Ability to gather and analyse data for insights and continuous improvement.
• Project Management. SDLC, Agile and Waterfall methodologies
• MS Office, Office Suite, MS Project, and Enterprise

Advantageous:

• PowerBi reporting tool

Personal Attributes

• Values Driven
• Optimistic
• Learns on the Fly
• Resilient
• Instils Trust
• People Savvy
• Drives Results
• Problem Solver

Employment Equity

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.