Discovery Corporate and Employee Benefits – Sales and Distribution

Marketing Associate

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Discovery Corporate and Employee Benefits

Discovery Corporate and Employee Benefits is the first and only employee benefits provider to be shaping employee behaviour, creating healthier and wealthier workforces. It is an exciting business to be in as we reimagine the way retirement savings and life insurance is brought to companies and employees.

Key Purpose

To assist in building, maintaining and developing Broker relationships and enhancing the image of Discovery and Corporate EB. To support the Corporate Business Consultants with all sales and marketing initiatives.

Areas of responsibility may include but not limited to

• To render and load quotations on the Quoting system with accuracy (less than 5%, or other quality standard set from time to time, error rate)
• To liaise with Brokers and their New Business Administrative teams on a regular basis (telephonically and via face-to-face, external meetings)
• To adhere to all relevant Key Performance Indicators and Service Level Agreements and related requirements relating to new business quotations
• To as soon as practicably possible, escalate any problematic quotes to the Business Consultant for joint resolution
• To link brokers to the quoting system as well as log system tickets to link brokers
• Needs to support the BC in broker communications and quote distribution
• To promote the brand of Discovery, by always being professional, proactive, innovative and driving quality
• To ensure that escalated new business queries from the broker are attended to satisfactorily (outside of normal escalation channels)

• Need to support the BC to manage the new business pipeline, to identify trends and to provide all necessary administrative support to actively increase business activations and to achieve new business targets.

• Required to manage new business quotation tracking and record keeping.
• To assist in the facilitation of corporate marketing events e.g. handling invites / RSVPs etc for road shows, training, and other marketing events.
• Required to assist BC with training of new employer groups and/or members joining Discovery Corporate and Employee Benefits
• To assist in the facilitation of corporate marketing events e.g. handling invites / RSVPs etc for road shows, training and other marketing events.
• Building strong internal relationships with other functions within CEB, particularly relating to new business quotes

Competencies

• Exceptional planning and co-ordination skills
• Ability to work on your own with minimal intervention
• Pro-active and attentive to detail
• Strong relationship building skills and an ability to adapt to different environments and personalities
• Ability to adapt to change
• Strong administrative skills
• Competent on Word, Excel and PowerPoint
• Customer focused
• High level of confidence and results driven
• Time management is critical
• NQF 5 (advantageous)
• RE5 (advantageous) 

Education and Experience

• Matric
• A minimum of 3 years Employee Benefits experience (Discovery Employee Benefits preferable)
• MS Office (Excel, Word, Power Point)
• NQF 5 (advantageous)
• RE5 (advantageous)
• Discovery Employee Benefits product knowledge
• Understanding of the Discovery Employee Benefits new business process (advantageous)

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.