Discovery Bank Marketing | Marketing Campaign Consultant
(Six-month Secondment)

Are you a dynamic, innovative marketer with an entrepreneurial mindset? Then we want you to join our Discovery Bank Marketing team and help us dazzle our clients with exceptional benefits, rewards and service at every touchpoint.

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

Key purpose
The Discovery Bank Digital Channel and Customer Value Management team is seeking a Campaign Consultant to complete a six-month secondment as part of the team responsible for sending, monitoring and reporting on email and mobile app communications. The team also manage other digital channels for Discovery Bank such as the website, WhatsApp, Discovery AI, and social media.

The campaign consultant will play a crucial role in managing campaign calendars, campaign reporting and driving exceptional client servicing practices. Furthermore, the consultant will provide support to the product owners on a range of marketing and digital projects and integrated marketing campaigns across various digital marketing channels.

Areas of responsibility may include but are not limited to

• Managing various CVM, website and other campaign calendars to ensure all stakeholders are fully informed on the nature and objectives of scheduled campaigns.
• Monitoring and supporting campaigns processes, including template building, webpage creation, testing, scheduling, quality assurance, and deployment of content-driven campaigns.
• Owning and contributing to the creation and monitoring of intuitive, informative and client-focused user journeys across all digital platforms that allow for easy navigation and enhance the Discovery Bank brand experience. 
• Collaborating closely with key stakeholders, including different portfolios within the Discovery Bank marketing team and cross-departmental teams, to help achieve company and business unit objectives.
• Providing feedback on campaign results during various stages of sending, as well as supporting the Campaign Specialist with comprehensive reporting post-campaign results.
• Working closely with the Discovery Bank teams to ensure consistent, client-centric experiences.   

Competencies

• Ability to manage your own time and deliverables with a fast-paced and ever-changing environment
• Resourcefulness and tenacity
• Exceptional attention to detail 
• Creative, highly organised, articulate, flexible, and very hands-on.
• Ability to maintain rigorous processes
• Customer-focused
• Strong analytical skills
• Strong written, oral, interpersonal and presentation skills
• Stay current with email marketing best practices, strategies, and industry standards.
• Proactive, energetic, self-starter who thrives on getting things done.
  
  

Attributes

• Curious
• Motivated  
• Detail-orientated 
• Customer-focused 
• Work well under pressure 
• Team player 
• Results-driven 
• Reliability 
• Empathetic 

Education and experience

• Minimum 3-year undergraduate degree or diploma
• At least 3 years of experience in relevant fields (marketing, digital marketing, campaign management, communications)
• Experience working on Everlytic and Salesforce would be an advantage

HTML experience would be an advantage.

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.