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Product Manager (Senior)

Business Unit:  Discovery Central Services
Function:  Product Management (Technical)
Date:  2 Jun 2025

About Discovery

 

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

 

Key Purpose

As a Product Manager for Global Product, you will be responsible for enabling our global product strategy. You will play a critical role to understand our business objectives and marry these with our market and member needs.  As a Product Manager you are obsessed with excellent customer experiences and driving business value.  You are proficient at working with cross-functional teams and upward stakeholder management.   You will articulate new features and enhancements to engineering teams, package product enhancements for our customers, drive adoption of these, set and track product KPIs.  You will work to improve our product management practises to harden our processes and ways of working.  

 

Areas of responsibility may include but not limited to

 

  1. Responsible for defining and executing a comprehensive product roadmap that realizes our product vision.
  2. Accountable for the conceptualization, design, and delivery of prioritised features
  3. Responsible for product enablement and promotion both to internal and external stakeholders
  4. Collaborate with cross-functional teams to drive out the conceptualisation, design and development of new features.  To package product enhancements for our customers, drive adoption of these, set and track product KPIs
  5. Manage a product backlog for maintenance and enhancements
  6. Maintain an ongoing proactive partnership with technology team members to ensure business demands are understood and delivered within agreed timelines 
  7. Effectively communicate program status and progress against objectives to markets and senior management. Synthesize relevant information on key milestones, success criteria, opportunities, dependencies, and risks. Escalate critical issues appropriately
  8. Identification and monitoring of key performance indicators
  9. Work closely with market teams to understand product strategy, needs, and pain points to inform product roadmap.

Maintain awareness of trends and innovations in health and wellness. 

 

Personal Attributes and Skills

Behavioral Skills

  • Client focus
  • Stress Management
  • Time management and prioritization
  • Learning orientation
  • Innovation
  • Bias for action
  • Teamwork and co-operation

 

Technical Skills

  • BPMN 2.0
  • UML Modelling
    • Data modelling (minimum being able to understand these. Intermediate and Senior systems analyst must be able to model data)
    • Use Cases
  • High standards for delivery
  • Requirement’s definition
  • User Story definition
  • Webservices exposure
  • Data modelling
  • Sparx Enterprise Architect
  • Agile project delivery
  • Structured and analytical problem solver
  • Process Mapping
  • Coaching and mentor to junior teammates
  • Understanding of JIRA and Agile principles

 

Other

Overtime may be required from time to time

 

Education and Experience

 

 

Experience:

Essential

  • Educated to degree level or equivalent.
  • Able to lead and facilitate meetings (e.g. lead workshops to elicit requirements) within business and technical teams
  • Excellent written and verbal communication skills with business and technical stakeholders at all levels
  • Able to produce high quality supporting artefacts to assist the team in development of product features
  • Outstanding team working and collaboration skills.

 

Desirable

  • Agile Product specialist with a proven track record working in complex environments with competing needs
  • Safe trained Product Manager advantageous
  • Consulting background advantageous
  • Design thinking experience advantageous
  • Knowledge of the Vitality wellness products advantageous
  • Strong understanding of digital analytics and how to leverage for journey optimization
  • Knowledge and understanding of digital usability and accessibility standards

 

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

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