Discovery – Health New Markets 

Programme Manager

About Discovery  

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Health New Markets

Health New Markets (HNM) team drives Discovery’s inclusive-health strategy through innovative, affordable, and digitally enabled products such as Flexicare, Gap, Emergency Cover, and Prepaid Health. The division operates at the intersection of growth, digital enablement, and operational delivery serving millions of members through agile, scalable health solutions.

Our mandate: deliver sustainable growth, lower the cost to serve, and transform the health-insurance experience through simplicity, innovation, and speed.

Key Purpose

The Programme Manager (HNM) is responsible for orchestrating execution across the full Growth Enablement portfolio ensuring all initiatives are delivered with pace, clarity, and measurable business impact. This role is embedded within the HNM business, serving as the strategic connector between product, operations, systems, R&D, SRM, finance, and distribution. The Programme Manager builds the discipline, rhythm, and transparency that allow business leads to focus on growth, digital adoption, and PLPM efficiency.

Areas of responsibility may include but not limited to

•  Programme Leadership & Delivery
• Translate strategic priorities into actionable delivery roadmaps.
• Coordinate execution across key workstreams and business units
• Track interdependencies, risks, and blockers driving rapid issue resolution and stakeholder alignment.
• Maintain a single integrated view of portfolio delivery enabling fast decision-making and visible accountability.
• Governance, Reporting & Measurement
• Establish a light-touch governance model fit for HNM’s speed and entrepreneurial delivery culture.
• Manage programme dashboards and benefit tracking across the HNM Portfolio
• Consolidate progress updates for Steercom, EXCO, and Leadership reviews — translating delivery data into actionable insight.
• Cross-Functional Integration
• Partner with Growth Enablement Specialists, Functional Enablement, and Distribution and Product Leads to align delivery to commercial outcomes and ensure cohesion across initiatives.
• Act as liaison between Ops, Digital, Finance, Marketing, and Actuarial to ensure solutions are executable and measurable.
• Process & Capability Enablement
• Implement structured delivery playbooks, templates, and rhythms for consistent project execution.
• Strengthen visibility of resource utilisation and workload across the Growth Enablement team.
• Support uplift of programme-management capability within HNM and mentor leads on agile delivery practices.
• Stakeholder Management
• Build deep partnerships across Discovery Health business units to accelerate decisions and unblock dependencies.
• Represent HNM delivery progress confidently in senior forums.
• Ensure alignment of programme outcomes to Discovery’s broader health strategy and financial objectives.

Personal Attributes and Skills 

• Ability to lead and manage virtual teams of internal and external resources
• Strategic Thinking. Ability to see the big picture and add strategic value
• Leadership Skills
• Problem Solving
• Client focus
• Drive for action
• Assertiveness
• Negotiation skills
• Conflict Management
• Risk Management skills
• Recognised by peers for their contribution to their projects and to the PMO
• Evangelist of the Programme and Project Management Discipline
• Ability to lead and manage virtual teams of internal or external resources
• Good interpersonal and communication skills.
• Mentor and motivator.
• Excellent facilitation and presentation skills.

Education and Experience

• At least 10 years’ experience managing complex projects and programmes
• Minimum 8–10 years of experience in high-impact strategic data, digital and technology program management or consulting
• Experience in healthcare, financial services, or technology sectors preferred
•  Bachelor’s degree in Business, Strategy, or related field
• Programme Management qualifications and data, digital and technology experience preferred

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.