Discovery – Marketing

Senior Reputation Manager

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

Key Purpose

To provide support to the Reputation Management function and to contribute to the delivery of professional and efficient influencer relations. To ensure that media and other audiences have a clear and continued understanding of the company’s strategy, performance, products and key initiatives.

Areas of responsibility may include but not limited to:

• Provide strategic and operational assistance to Head of Reputation Management and deliver a professional and efficient media relations service for Discovery, with accountability for multiple business areas.  
• Ensure that media and other audiences have a clear and continued understanding of the company’s strategy, performance, products and key initiatives.
• Support the overall Reputation Management function and contribute to the delivery of professional and efficient influencer relations, across traditional and social media.
• Build and maintain good working relationships with journalists, influencers and other stakeholders.
• Drive and assist with events such as media conferences, interim and final year-end results presentations, and sponsorship activities and events.
• Create and support a variety of campaigns across the Discovery businesses by defining goals, analysing problems and exploring opportunities for brand promotion.
• Provide strategic reputation support across various projects and take accountability for the PR and social media element of these projects.
• Create a variety of content, both developing content ideas, writing and curating content
• Producing reports
• Coordinate the development of media releases, speeches, social media content, video and any other external communications material in collaboration with the content team.
• Respond promptly and accurately to queries from individuals, journalists and other organisations.
• Monitor and gather insights into industry development and best practices, and giving feedback to the business.
• Develop innovative, creative and unique approaches to reputation management and influencer marketing.

Competencies

• Exceptional verbal and written communication skills
• Experience in writing and editing
• Strong interpersonal skills and emotional intelligence
• The ability to work independently in fast-paced, deadline-driven environments
• Enjoys working with people, networking and influencing
• Ability to handle client-facing meetings with ease (essential skill)
• A positive attitude, creativity and confidence to approach stakeholders, internal and external to achieve objectives
• Focused on delivering results and meeting customer expectations
• Effective project management and outstanding time management skills
• A passion for working with societal influencers and using digital platforms to create brand awareness
• An understanding of the South African online communities
• The ability to handle multiple campaigns simultaneously
• Excellent personal organisation skills and superb attention to detail

Education and Experience

• Diploma or Degree in Business Studies or Media Relations or Corporate Communications 
• Minimum of 5-8 years’ experience in financial services media relations, or a communications / PR, journalistic or PR agency role
• A high level of computer literacy, including the ability to research online and learn how to use new online tools
• Proficiency in all Microsoft Office applications
• Familiarity with current and emerging digital media platforms such as Google, Facebook, Twitter/X, LinkedIn, YouTube, Instagram, TikTok etc.

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.