Telesales Consultant

Discovery – Insure

Telesales Consultant – Fixed Term Contract

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Discovery Insure

Discovery Insure is committed to creating a nation of great drivers and building better businesses through our innovative Shared-value Insurance model. Discovery Insure is South Africa’s fastest growing short-term insurance company with comprehensive products that provide protection against current and emerging risks facing clients in the motor, home and business insurance sectors. Vitality Drive, an internationally-recognised and award-winning programme, is a key differentiator in the market that incentivises and rewards clients for driving well. The Vitality Drive programme has been scaled to local and international markets which now include Europe and the Middle East. The company employs over 1 000 people who are committed to putting our customers and financial advisers first by providing unique and innovative solutions and cover.

Key Purpose

Identify and sell the appropriate Value Added and Ancillary Products (VAPS) from Discovery Insure to its customers.

Areas of responsibility may include but are not limited to

• Selling and upselling short-term insurance Value-added and Ancillary products for Discovery Insure
• Meeting sales targets and exceeding targets
• Capturing and activating VAPS sales accurately and timeously
• Maintaining accurate details and statistics of all sales

Personal attributes and skills

• Takes initiatives and work under own direction
• Strong negotiating and selling skills
• Not buckling under pressure and be very target driven.
• Adapts to the team and works well in a team environment
• Easily establishes good relationships with people
• Writes and speaks fluently, clearly, correctly and convincingly
• Expresses opinions, information and key points of argument clearly and avoids unnecessary use of jargon or complicated language
• Develop job, product knowledge and expertise through continuous professional development
• Produce a range of solutions to problems
• Manages time effectively and works strategically to realize individual and organisational goals
• Focus on customer needs and satisfaction
• Follow policies and procedures
• Work productively in a pressurized environment

Education and Experience

Education:

• Matric (Essential)
• FAIS Credits - full qualification (Essential)
• RE 5 qualification (Essential)
• Class of business certificate (Essential and/or advantageous)
• Continuous Professional Development (CPD) certificate (Essential and/or advantageous)
• Degree (Advantageous)

Minimum Experience:              

• 1- 2 year’s call centre sales experience in short term insurance Value-added and Ancillary products (Essential)

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.