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UX/UI Designer - Discovery Life

Business Unit:  Discovery Life
Function:  Digital Design & Architecture
Date:  9 Jul 2024

Discovery Life


UX/UI Designer (Intermediate)


About Discovery


Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.


About Discovery Life


Discovery Life is an ever growing fast-paced and dynamic environment that provides innovative risk assurance to individual clients.  This environment thrives on customer engagement and customer experience as well as mutually beneficial relationships with our brokers and other stakeholders.  It is important for our employees to provide a world class service to our internal and external clients, thereby ensuring long and sustainable relationships.


Key Purpose

To support the design and development of user experiences on Discovery’s digital platforms, ensuring adherence to design standards and best practices. The incumbent will help ensure that Discovery's digital features and channels meet user needs through design, analysis, and user testing. Assist in designing and evaluating system interfaces to improve usability and satisfaction, enhance productivity, and elevate the overall quality of our digital products and services.

Areas of responsibility may include but not limited to:

  • Assist in the development of design processes and platform strategies that influence UX design direction.
  • Support the adoption and implementation of new and existing design processes and best practices within the team.
  • Help maintain platform artifacts, including usage guidelines, documentation, assets, and libraries within the design system and style guide.
  • Collaborate with and receive guidance from senior UX/UI Designers/Managers.
  • Participate in reviews of design deliverables to ensure consistency, alignment, and adherence to standards across platforms.
  • Engage in regular meetings with UX Managers and Design Managers to discuss blockers, training, and tool needs.
  • Create interactive and visual design prototypes ranging from low to high fidelity.
  • Conduct user research and usability testing to inform design decisions.
  • Work closely with developers and product owners to help deliver final products.
  • Ensure UX research and design deliverables are consistent and accurate.
  • Understand platform and device requirements such as form factors, screen resolutions, pixel density, and aspect ratios.
  • Stay updated on the latest design trends and participate in conferences and meetups to foster innovation and maintain consistency in usability standards.
  • Contribute/participate in internal training and community forums to share user experience and design best practices.




Education and Experience


  • Matric
  • Relevant UX/Interaction design qualification



  • Certified Usability Analyst (CUA)
  • Degree or 2-year diploma in Multimedia
  • BCom, BSC, or BA degree specializing in any of the following: Informatics, Industrial Design, User Experience, Information Sciences/Technology
  • At least 1 years’ experience in software development
  • 2 to 5+ years working experience in UX/Interaction design specifically for web and mobile applications/platforms.
  • Experience in the field of Visual/Multimedia Design or Business Analysis is advantageous.


Technical Skills and Knowledge

  • Comfortable receiving constructive feedback.
  • Strong verbal and written communication skills.
  • Ability to communicate and present design ideas to business stakeholders.
  • Proficiency in UX research, interaction design, user-centered experience design, brand identity management, and the creative process.
  • Understanding of accessibility and how to incorporate it into designs.
  • Solid visual design skills, with attention to detail in typography, color, and layout.
  • Knowledge of platform guidelines, frameworks, and design trends.
  • Familiarity with lean and agile processes.
  • Experience with design tools such as Figma, Adobe Creative Suite, and Zeplin.
  • Ability to defend design decisions with solid rationale.
  • Competence in using prototyping tools to convey design intent
  • Basic data analysis and reporting skills.
  • Customer service orientation, goal orientation, and negotiation skills.
  • Strong organizational and time management skills.
  • Ability to build relationships with people from diverse backgrounds and different job levels

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

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