Discovery Life

Underwriter (Senior)

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Discovery Life

Discovery Life is an ever growing fast-paced and dynamic environment that provides innovative risk assurance to individual clients. This environment thrives on customer engagement and customer experience as well as mutually beneficial relationships with our brokers and other stakeholders.  It is important for our employees to provide a world class service to our internal and external clients, thereby ensuring long and sustainable relationships

Key Purpose

Underwriting Life applications and assessing risk of clients applying for Life Cover and to ensure they meet the requirements. In addition to this, also responsible for the underwriting system in ordert to ensure that it is effective and efficient.

Areas of responsibility may include but not limited to

• Building effective relationships with brokers, franchises and our internal system department to ensure successful execution of our deliverables and targets.
• Make effective decisions by applying underwriting knowledge and experience to ensure that the risks involved have been weighed up.
• Ensuring that the Underwriting system is efficient and effective by reporting systems difficulties to the relevant systems team.
• Demonstrate a bias for speed and execution in assessing and underwriting a minimum of 50 cases per day to ensure outcomes are delivered.
• Conduct accurate underwriting requirement setting within SLA in order to meet objectives
• Make Underwriting decisions on Level 1 and Level 2 cases for effective problem solving.
• Deal with underwriting related queries on the broker and franchises for better service delivery.
• Managing the underwriting production for the first pass and level 1 (Path) work and to make sure SLAs are met in order to ensure a smooth flow in the system.

Education and Experience

Essential:

• Matric
• Relevant Medical or Insurance diploma/degree/qualification
• Minimum 5 years Underwriting experience

Advantageous:

• Occupational Certificate: Insurance Agent: Insurance Underwriter
• Business Writing Skills Certificate

Technical Skills and Knowledge

Essential:

• Attention to detail
• Negotiation skills
• Communicates Effectively
• Statistic skills
• Medical knowledge
• Financial knowledge
• Customer service / satisfaction
• Reassurance training, in-house training 

Advantageous:

• Nursing background
• Knowledge of the Life Insurance market.

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.