Discovery Health

Wellness Coordinator

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Corporate and Executive Wellness

The Primary function of the Wellness Team is to deliver Discovery Health’s best in class, market-leading Wellness Screening Programmes.  We give our clients the tools and research to help them make their employees heathier, and therefore, help reduce costs related to healthcare, productivity, and absenteeism.

Corporate Wellness delivers wellness days on large scales at employers premises, whereas Executive Wellness focuses on a detailed personalized clinical assessment targeted at senior leaders and executives within an organization.

Key purpose

To support and coordinate internal processes required within the wellness business relating to the implementation of strategic projects and legislated requirements, using effective and innovative operational methods.  To manage various administrative, reporting, and training related tasks to ensure that the area objectives are met. To manage the Biokinetics’ delivery components associated with the Executive Wellness assessment.

Key Outputs

• Conduct Executive wellness assessments at accredited facilities  
• Conduct Executive wellness mobile assessments on and adoc bases where required
• Manage bookings and tracking for all wellness events and or executive assessment appointments when required
• Assist with wellness queries
• Manage and update training material, assessments, training, and accreditation for new wellness service providers
• Manage annual refresher and accreditation training in addition to year end benefit updates to all service providers and other stakeholders
• Attend wellness events to assist with event coordination, management, quality audits and or product and benefit promotion when required (Bankmed Balance, Wellthfund)
• Manage and complete executive wellness individual and employer reports
• Support the Billing and Invoicing function as and when there is a requirement.
• Assist with system user acceptance testing as and when required
• Assist with any ad hoc administrative tasks as per the business need
• Manage and maintain provider asset and equipment registers
• Manage and order Executive wellness onsite stock
• Assist with asses management and equipment calibration

Competencies

• Communication
• Innovation
• Tenacity
• Drive
• Time Management
• Ability to work effectively within a team and independently

Experience, qualifications, and mandatory requirements

• Matric
• Biokineticist qualification
• Registration with the HPCSA
• 1 – 2 years’ experience within a Customer Services environment
• At least 1 year experience in their field as a Biokineticist
• 1 – 2 years’ experience within the Wellness industry
• Intermediate Excel, Word, and PowerPoint
• SharePoint
• Online collaboration platforms such MS Teams Skype, Zoom
• Knowledge of Discovery Products and Services across the group e.g., Discovery Health, Vitality
• Knowledge of Scheme benefits e.g., Prescribed Minimum Benefits, Chronic Illness Benefits, Care Programmes
• Negotiation skills
• Presentation skills
• Communication skills

Advantageous

• Pre-existing experience within a clinical environment/setting
• Customer relationship management
• Project Management

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.